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TIMBER BUILT HOMES

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Privacy Policy

Privacy Policy Last Updated: August 31, 2024


Timber Built Homes ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy ("Policy") outlines the types of information we collect, how we use and share it, and your choices regarding your information. By accessing or using our website, https://timberbuilthomes.ca (the "Site"), you agree to the terms of this Policy. If you do not agree with these terms, please do not use the Site. We reserve the right to update or modify this Policy at any time. Your continued use of the Site after any changes signifies your acceptance of the revised terms. We encourage you to review this Policy periodically.

1. Information We Collect
We collect various types of information in connection with the services we provide through the Site:

  • Personal Information: This includes information you voluntarily provide to us, such as your name, date of birth, social security number, credit card information, mailing or billing address, telephone number, email address, and preferences. This information is collected when you directly interact with us, such as through email or other direct contact.

  • Usage Information: We automatically collect information about how the Site is accessed and used. This includes data such as browser type, operating system, pages visited, time spent on the Site, and the website you visited before accessing our Site. We may also collect your IP address, MAC address, or other unique identifiers for your device. This information helps us understand user behavior and improve our services.

  • Cookies and Web Beacons: We use cookies and web beacons to track user behavior on our Site and to enhance your experience. Cookies are small data files stored on your device, while web beacons are transparent images embedded in web pages or emails that track user interactions.

2. How We Use Your Information
We use the information we collect for various purposes, including:

  • Providing Services: To respond to your inquiries, process orders, and provide the services you request.

  • Communication: To send you information about our services, updates, and promotions, unless you opt out of such communications.

  • Site Improvement: To analyze Site usage and improve our services, including through the use of analytics tools like Google Analytics.

3. Sharing Your Information
We may share your information with trusted third parties who assist us in operating our Site, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we share it.

We may also share your information in the following situations:

  • Legal Requirements: To comply with legal obligations, such as responding to a subpoena or similar legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

4. Your Privacy Rights
You have the following rights concerning your personal information:

  • Access and Correction: You may request access to the information we hold about you and request corrections if any information is inaccurate or incomplete.

  • Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

5. Opting Out of Targeted Advertising
You can opt out of targeted advertising through various methods, including:

6. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy
Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from such individuals. If we discover that we have inadvertently collected information from a child under 16, we will take steps to delete such information.

8. Security of Your Information
We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect, and we cannot guarantee the absolute security of your information.

9. Limitation of Liability
To the maximum extent permitted by applicable law, Timber Built Homes will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or misuse of your personal information.

10. Governing Law
This Policy is governed by the laws of the Province of Alberta, Canada, without regard to its conflict of laws principles.